Our Pledge of Privacy to You

At IDS Logic, safeguarding your privacy is of utmost importance to us. Our commitment to protecting your personal information is outlined in our Privacy Pledge, which details how we collect and utilize your data online. Please be advised that our privacy policy is subject to change at any time, with or without prior notice. To stay informed of any updates, we encourage you to regularly review this policy.

Collection of Information

IDS Logic gathers Personally Identifiable Information (PII) that you voluntarily provide through our website. This may include your email address, name, phone number, company name, and other personal details. It's possible to explore certain areas of our website without sharing any personal information. However, certain activities, such as placing an order or using a tool, may necessitate registration.

Should you choose not to furnish us with this Personally Identifiable Information, there will be no major consequences. However, you may be unable to participate in specific promotions or campaigns or acquire product and service information offered by IDS Logic.

Use and Sharing of Information

IDS Logic utilizes any Personally Identifiable Information that you provide through our website solely for the purposes and activities mentioned at the time of data collection or otherwise indicated, such as responding to your inquiries or comments, registering your user account, receiving payments, or providing information to you.

Furthermore, in addition to the aforementioned conditions, IDS Logic may disclose information if required by law, court order, or a government or law enforcement agency. We may also disclose information in good faith if we believe that it is necessary to protect the rights or property of IDS Logic, or if anyone else could be harmed or affected by such actions.

Data Security Precautions

We understand the importance of safeguarding your personal information, and therefore, our website employs rigorous security measures to prevent any unauthorized access, loss, misuse, or alteration of your data. We have put in place appropriate and stringent physical, electronic, and managerial procedures to protect and secure all the information that we collect online. Additionally, any data that we gather or share is transmitted through a secure server.

Cancellation Policy

To cancel their services, users or subscribers must adhere to the cancellation requirements specified in the Service Agreement. If a client violates the terms and conditions outlined in the Service Agreement, IDS Logic reserves the right to terminate their services. Additionally, depending on the agreed-upon terms, a client may be charged for any expenses incurred during the project(s) in the event of early cancellation.

Users or subscribers can request to cancel the services they have availed of within 7-10 business days of the service agreement. For on-going services, renewal cancellations must be made at least seven business days before the current service period's termination and should be communicated via email or phone.

Once the fees have been paid, IDS Logic will not consider any refund request, even if the cancellation request is made within 12 hours.

Refund Policy

Please carefully review the following points to prevent any potential conflicts or disputes:

At IDS Logic, we strive to deliver top-notch services that meet our clients' expectations. However, if any client is dissatisfied with our services, we offer a refund within 30 days from the project start date. The refund will be processed after deducting any applicable hourly charges or fees for the completed work.

Any taxes paid on the services imposed by regulatory bodies will not be refunded. No refund will be provided if any service is cancelled due to a violation of the stated terms and conditions. IDS Logic is not responsible for any refund if third-party involvement causes any delay or interruption.

Contact Us

If you have any questions about our privacy pledge or would like more information about the terms and conditions stated above, please don't hesitate to contact us at info@idslogic.co.uk. We would be more than happy to assist you.