How We Keep Your Moodle eLearning Portal Updated?
We provide advanced Moodle support and maintenance services to our clients. With our custom add-ons and plugins, our comprehensive solutions ensure your Moodle setup consistently performs at its best. Our support services include:
- Moodle installation and configuration
- 24/7 website monitoring
- Backup and data recovery
- Moodle performance and availability (up time)
- Moodle security management
- Moodle ongoing support & consultancy as required
Support Management
The support management packages at IDS Logic are fully customizable. This allows us to tailor services for clients so that their unique needs can be achieved. Our technical experts provide a wide range of services, including site audits, upgrades, migrations, code reviews, performance testing, user interface development, integration assistance, and content updates.
We take a proactive approach to managing your organization 's Moodle assets. By addressing potential issues before they arise, we ensure the smooth operation of your Moodle web property. Our comprehensive web tracking system effectively manages and monitors all issues, guaranteeing a seamless user experience.
Client Support
We have the most cost-effective approach when it comes to providing Moodle support and maintenance services. With our services, our clients can stay current benefiting from the latest product and technology innovations. Given that Moodle releases several major updates annually, each packed with new features, enhancements, and bug fixes, our support services ensure you save on time and resources while maximizing your platform's potential. Our support services will help when:
- Downtime, caused by not maintaining and updating your Moodle platform
- Missed renewals – the high cost of new license purchases if renewal dates are missed
- Loss of features – This update ensures that learners benefit from the latest Moodle LMS version. In addition, IDS will help users resolve any issue based on your reporting and tracking system. We back you with a continuing programme of Moodle training that keeps all our team members up to date and current. This helps us remain ahead of our competitors.
Onsite Support
Our Moodle customers can leverage our expert technical support staff for their projects, which includes assistance with customized applications through our dedicated onsite support team. We manage all resources meticulously, ensuring that agreed SLAs and requirements are consistently met while our team members perform at their best. Our Moodle maintenance services are provided at cost-effective rates, typically under a fixed-price annual contract, ensuring predictable budgeting and comprehensive support.
Moodle Support and Maintenance Services at its Best Contact Us for Taking Your Moodle Project to the Next Level
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Let’s discuss your project
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